ClickUp NPS Survey Web Form for NPS 9 and 10 Promoters Feedback Solicitation

This ClickUp NPS survey web form captures customer sentiment through a 0–10 recommendation scale, with 9 selected as a promoter response. After the rating, the follow-up prompt invites the customer to explain what ClickUp could do better, creating an opportunity to collect qualitative promoter feedback alongside the quantitative NPS score. The in-product survey uses a concise question, familiar NPS labels, an open-text feedback field, and a prominent Submit button to reduce friction. Its likely CRM and product-feedback objective is to understand promoter experiences, identify improvement opportunities, and potentially support future advocacy or customer-success outreach without interrupting the user with a lengthy questionnaire.